Who is this for?
Is this right for your portfolio?
This is for you if...
You are a PE house managing multiple portcos and IT is not on the radar at board level across any of them.
You are a post acquisition or carve-out CFO and IT has landed on your desk. You need it managed, not just monitored.
You are a portco chair whose MSP or internal IT function reports operationally but has no board-level accountability. You want someone senior watching the whole picture.
You are a PE house looking to standardise IT oversight, security baseline and reporting across your entire portfolio from a single provider.
You are running a buy-and-build platform integrating multiple acquisitions. Each has its own MSP, its own licences, its own contracts. Nobody is joining it up.
This probably is not for you if...
Every portco already has a full-time IT Manager, IT Director or CIO in place.
You need a break-fix helpdesk, end-user support, or hardware procurement. That is the MSP's job. TechSteady sits above that.
You are looking for a one-off project with no ongoing oversight. Consider Tier 3 as a scoped engagement, but the ongoing value is in Tiers 1 and 2.
What about the existing MSP or internal IT team?
Keep them. TechSteady does not replace the MSP or internal IT team. It manages that relationship on behalf of the portco board. Where they are delivering well, TechSteady ensures they continue to. Where they are underperforming or overcharging, TechSteady flags it and recommends a change. The investment team gets a single view across the portfolio.